REFUNDS AND EXCHANGES
DS Flex wants you to love our Fitness wear and enjoy your shopping experience with us. Below you will find details about how to return or exchange your purchases made online or at our Pop Up stores
Refund and Exchange Policy and Instructions
If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products (other than gift cards) subject to the following conditions :
- Items must be returned within 14 days of purchase with the original receipt or other proof of purchase
- You must provide your name and address
- The returned items must not be stock clearance items
- The returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
- If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-4 above. You are responsible for any costs associated with returning the item to us including any currency conversion costs.